QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life | John G. Miller | How to become more productive.
books:
QBQ! The Question ...
QBQ! The Question Behind the Question: Practicing Personal Accountability in Work and in Life
John G. Miller
Putnam Publishing Group
, 2004 - 128 pages
average customer review:
based on 180 reviews
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highly recommended
Who Moved My Cheese? showed readers how to adapt to change.
Fish! helped raise flagging morale.
Execution guided readers to overcome the inability to get things done.
QBQ! The
Question
Behind
the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today:
personal
accountability
.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their
work
properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.
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QBQ Should Be Required Reading for Everyone!
I found QBQ through Dave Ramsey's radio program. Dave is the Financial Peace guru and author of The Total Money Makeover. I am a big Ramsey fan and I figured if QBQ was mandatory reading for his staff then it should be for me and my team as well. QBQ is a quick read and when actually put into practice can have a dramatic impact on one's
personal
and professional
life
. Unfortunately, many people will miss its profound implications because of its simplicity. The fact is, if you're like me, you have very little time to learn new concepts much less put them into practice. If so, you're going to love QBQ. This is something that is simple enough to absorb quickly and practical enough to use every day! As a VP for a large organization I cannot think of a better culture to develop than one of Personal
Accountability
. It's the one concept that brings everything else to life. QBQ is the real deal when it comes to making Personal Accountability a core value in your life. I would also recommend Flipping the Switch by Miller which takes QBQ even further.
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How to become more productive.
This book was handed out to our management team. It is a great common-sense approach to getting things accomplished in
work
and
life
by trying to get past the negative things and working on what you can do to make it better. It had great real-life examples.
Must Read
I bought this for me and my customer staff. It was a quick read with a lot of substance. It truly does apply to both
work
and
life
.
Must Read for Entire Team
The QBQ is a great read for team and
personal
responsibility. When an organization begins to feel stressed it's time to refocus, look inward and turn the outcomes around.
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